Charlotte has currently two particular areas of interest. The first is concerned with non-visual interaction design and how use of other senses than the visual can be used in applications and services. The second is design and design methodology for persons with and without disabilities. Charlotte is also an experienced programmer, with particular experience from interactive multimodal applications.
When Charlotte started working at Certec in 1993 her work was centered around the needs of people with cognitive impairments and the possibilities offered by artificial intelligence (AI) and other advanced computer technologies in this context – and how knowledge based systems/expert systems may be used and developed in areas where the knowledge is mostly so-called soft or tacit knowledge. Since 2001 her area of interest has shifted more towards HMI (human – machine interaction) and in particular towards non-visual interaction design and tangible interaction.
Charlotte has been a member of eleven PhD examination boards – six in Sweden (two at Lund University, one at Chalmers, one at Uppsala and two at KTH), one in Italy (Verona University), one in Belgium (Hasselt University), one in Oldenburg, Germany and two at Aalborg University, Copenhagen. She was the opponent at the dissertation of Yingying Huang at KTH, Sweden (2010) and Daniel Innala Ahlmark (2016). Charlotte also acts as a reviewer for several journals and conferences within the haptics/HCI field.
Charlotte was the project manager for the Svarne Project from 1993 until its completion in 1997. In 2001, she was responsible for Certec’s participation in ENORASI, a European Union project. She has also been responsible for a number of small to medium sized projects, such as the Social Simulator project or the “Projekt haptik och trafik”. Recently she has been responsible for the Department of Design Sciences’ participation in the European Network of Excellence ENACTIVE, in the integrated project ENABLED and the STREP MICOLE. She was project leader for the national projects NIVINAVI and UUT. She was the coordinator of the integrated project HaptiMap (EU). In addition to this she participated in the national project HIPP. She was responsible for the department participation in the EU project ABBI and the AAL (ambient assistive daily living) project NavMem. Charlotte currently coordinates the NordForsk project ActivABLES and is responsible for the department participation in the EU project STARR.
At NordiCHI 2008 (Lund, Sweden) Charlotte was the short paper chair. She has co-organized the workshops: Observing the Mobile User Experience, http://omue10.offis.de, workshop at NordiCHI 2010 October16-20, 2010 Reykjavik, Iceland, http://www.yourhost.is/nordichi2010. Using Audio and Haptics for Delivering Spatial Information via Mobile Devices, MobileHCI 2010, Tuesday, September 7, 2010, Lisbon, Portugal, Multimodal Location Based Techniques for Extreme Navigation, Pervasive, 17 May 2010, http://www.pervasive2010.org/. Guidelines for Haptic Lo-Fi Prototyping, Lund, Sweden, 19 Nov. 2008, and Non-visual interaction in mobile/location based games, http://elbes.eu/. 2012 she chaired the HAID 2012 international workshop. In addition Charlotte is a member of the Swedish Braille authority, and ISO/TC 159/SC 4/WG 9 (Tactile Haptic Interaction).